okliv — Responsible Gaming
An enjoyable experience is only meaningful when you play within your limits — okliv is always here for you.
Safe and Enjoyable Gaming Experience
okliv believes that online gaming is only truly enjoyable when it is kept as a healthy part of entertainment. We have put in place multiple tools and support systems to ensure your experience on our platform remains safe and in control at all times.
Gambling or betting is a form of entertainment — not a source of income. Winning and losing are both natural parts of any gaming session. That is why it is important to set your limits before placing any bet. Before playing on okliv, ask yourself — how much money and time have I set aside for today?
Our platform is operated for users aged 21 and above only. If you or someone close to you is facing difficulties related to gaming, okliv's support team is available 24/7 to help.
Our Protection Tools
Deposit Limit
To stay within your budget, set a daily, weekly, or monthly deposit limit on okliv. Once a limit is set it takes effect immediately, but increasing it requires additional verification — this is intentionally cautious.
Time-Out
If you feel you need a short break, use okliv's time-out feature. Your account can be temporarily paused for any period from 24 hours up to 6 weeks. No betting is possible during this time.
Self-Exclusion
For a longer break, choose self-exclusion. With this option your okliv account will be fully deactivated for the selected period (6 months to 5 years). Returning before the period ends is not possible.
Loss Limit
If your losses exceed a set amount, okliv will automatically alert you and can close your session. Set a daily or weekly loss limit to keep a safe cap in mind.
24/7 Support
Day or night — okliv's support team is always ready to help via live chat and email ([email protected]). Assistance is available in both Bengali and English.
Age Verification
okliv strictly enforces the 21+ age requirement. Identity verification is carried out at registration and before the first withdrawal, so that access by minors is completely prevented.
How Self-Exclusion Works
Self-exclusion is the strongest protection measure available on okliv. Once activated, you voluntarily step away from all gaming activity for a chosen period.
To start self-exclusion, contact the support team via live chat or email [email protected]. The request takes effect as soon as it is verified. Even after the period ends, an additional cooling-off period must pass before you can resume.
Please note: While self-exclusion is active, no promotional emails or bonus offers will be sent to you from okliv.
To set a deposit limit, go to your account settings. Enter your preferred period (daily / weekly / monthly) and the maximum amount in taka. The minimum deposit on okliv is ৳200. Reducing a limit takes effect immediately, but increasing it is subject to a 72-hour waiting period.
Time-Out and Break Features
A time-out is a lighter version of self-exclusion. It is suited for a temporary break — holidays, exam season, or personal reasons. Once the time-out ends, the account is automatically reactivated.
- Choose any period from 24 hours up to 6 weeks
- Login and betting are completely blocked during a time-out
- Your balance stays safe and can be withdrawn once the period ends
- Request a time-out through support at any time
- Promotional communications are automatically stopped
Warning Signs of Problem Gaming
If any of the signs below apply to you, speak to okliv support or take a break.
- Returning to the game repeatedly to try to win back lost money
- Spending money needed for essential expenses on gaming
- Being unable to stop a gaming session or not thinking about stopping
- Hiding gaming activity from family or friends
- Gaming causing problems with sleep, work, or relationships
- Repeatedly going over your own set budget
- Relying on gaming to relieve excitement or stress
Core Principles of Responsible Gaming
Before joining okliv, every player should keep a few basic principles in mind. Following these keeps gaming enjoyable at all times.
- For entertainment only: See gaming as a form of entertainment, not a source of income.
- Set a budget: Before each session, decide the maximum amount you are willing to lose.
- Set a time limit: Decide in advance how long you will play and stop when the time is up.
- Stay balanced: Keep gaming in balance with your family, friends, and work life.
- Stay clear-headed: Never play when you are angry, frustrated, or under the influence of alcohol.
- Accept losses: Do not place more bets in an attempt to recover losses.
okliv's Commitment
okliv places the protection of every player as its highest priority. SSL encryption and fair play are ensured across our platform.
- No minor (under 21) is permitted to open an account.
- No promotions are sent to anyone under self-exclusion.
- Reducing a deposit limit takes effect immediately; increasing it carries a protective delay.
- If signs of problem gaming are detected, okliv proactively offers support.
- Bengali-language assistance is available at support email [email protected].
- Gaming history and account statements can be viewed from your account at any time.
Get Support When You Need It
If you have any concerns about gaming, contact the okliv team right away. We provide assistance in both Bengali and English.
Live Chat
24 hours a day, 7 days a week — join the live chat on the site for immediate help.
Email Support
[email protected] — write to us by email for detailed issues.
Self-Exclusion Request
Submit a request via live chat or email — it takes only a few minutes to take effect.
Enjoy the fun, within your limits
Play responsibly on okliv — enjoy cricket betting, slots, or live casino, all with peace of mind.
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